Online Triage Service

🚨Total Triage🚨

From 01.10.2025, as part of the Total Triage system, we are implementing this process partially for all query requests. As part of this transition:

Ø Appointments, prescription queries, referrals, sick notes, letter requests/queries and administrative queries can be submitted via the NHS website/Accurx.

Please Note: We will review your request on same day (Monday–Friday, 08:00–18:30). You will receive a message from the practice confirming how your request will be handled. This does not mean you will be dealt with/seen on the same day, however you will be informed of next steps the practice is taking to deal with your query/request.

We appreciate your co-operation in completing the form carefully and accurately. Incomplete or inaccurate information may lead to delays in processing your request.

If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999

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Page last reviewed: 06 November 2025
Page created: 27 July 2023